top of page

COVID-19 Information

Additional Screening and Consent

When you book an appointment with me, you will need to complete an additional declaration form stating that:

  1. You have not been in contact with anyone with Covid-19, in the last 14 days, to your knowledge.

  2. You have not been any symptoms: - dry cough, temp over 37.8°C, loss of smell and/or taste.

  3. Should you contract the virus, you must inform the therapist as soon as possible.

  4. Should you contract the virus, we are obliged to inform NHS Track & Trace.


  • There will also be a signed declaration from the therapist stating the same declaration

  • All first-time and follow-up consultations will be carried out either on the phone or via video conferencing rather than face to face.



There will be some changes in the process both before and during each session to help ensure your safety and mine. 


  • Before you leave your home, please check your temperature, and consider if you are experiencing any Covid-19 symptoms. If yes to any of those questions in the Covid-19 Screening Form, please postpone or cancel your appointment. 

  • If you are a first-time client, your pre-session consultation will now take place via phone or video-conferencing – rather than face to face. And/or a consultation form emailed for completion before the visit.

  • If you are an existing client, there will be a short update consultation – to see how you have been since pre lockdown and whether you have any Covid-19 issues, also via phone or video conferencing.

  • There will also be a consent form to complete regarding exposure to Covid-19. If you are considered a high-risk client, it may not be possible to treat you at this time. (Scroll down to see the end of this section for the lists of high-risk category).

  • All consultation & consent documents are online forms and will be emailed beforehand. 

  • Please also bring your own water – so we do not use any glassware.

  • Please wear comfortable to remove clothes. You will be given a container in which to put them when you undress. Please avoid wearing jewellery as this makes the process simpler.

  • When you arrive, you will be required to take off your shoes, wash your hands (drying them with paper towels) – and walk into the practice room without touching anything. 

  • If there are soft furnishings in the practice room, they will be covered by a couch roll. Cushions and soft furnishings will have been removed.

  • The massage table will have been thoroughly disinfected. The linens are all clean, and you will be encouraged to wear a mask.

  • The therapist will be using personal protective equipment – until the requirement relaxes. They will wear a mask and a visor. 

  • The massage will continue as per usual, though I would recommend not chatting to avoid droplet formation.

  • When the massage is over, please leave all the linens, towels, and mask on the table – unless the mask is yours. Put your clothes back on and exit again without touching anything. You may also wish to use the bathroom and wash your hands before putting your shoes back on.

  • Payment ideally should be made before the appointment via Direct Transfer or PayPal to avoid touching card machines or money.

  • There will be an approximate 30-minute gap between clients to enable disinfection of the practice space, therapy table and equipment, hallways and bathrooms etc, with enough time to dry and take effect. 

  • Please bring your own blanket, towel or something to cover yourself as I cannot provide them with you at this time.

Eri Ito, has taken the necessary government-mandated steps of conducting a risk assessment and instituting new social distancing, hygiene, hand-washing and PPE procedures in her practice to minimise the risk of Covid-19 transmission. In the course of the consultation, she will have to have non-socially distanced contact with you to perform the treatment, hence while she will meet very high standards of infection protection control, it is impossible to completely eliminate risk. 

To read more about vaccinations, requirement in clinic and the Equalities Act and the NHS COVID Pass, see the last FAQ on BAcC's webpage:       COVID-19 FAQs

Clinically vulnerable people

People in this category of risk include:

1. Anyone aged 70 and older (regardless of medical conditions)

2. Anyone under 70 with an underlying health condition (that is, anyone instructed to get a flu jab as an adult each year on medical grounds) – such as: a chronic (long-term) mild to moderate respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis

 b. chronic heart disease, such as heart failure

 c. chronic kidney disease

 d. chronic liver disease, such as hepatitis

 e. chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy

 f. diabetes

 g. a weakened immune system as the result of conditions such as HIV and AIDS, or medicines (such as steroid tablets )

 h. being seriously overweight (a body mass index (BMI) of 40 or above)

 i. pregnant women


Clinically extremely vulnerable people

People in this category of risk include: 

1. Solid organ transplant recipients.

2. People with specific cancers:

 a. people with cancer who are undergoing active chemotherapy

 b. people with lung cancer who are undergoing radical radiotherapy

 c. people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment

 d. people having immunotherapy or other continuing antibody treatments for cancer

 e. people having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors

 f. people who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs

3. People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary disease (COPD).

4. People with rare diseases that significantly increase the risk of infections (such as severe combined immunodeficiency (SCID), homozygous sickle cell).

5. People on immunosuppression therapies sufficient to significantly increase the risk of infection.

6. Women who are pregnant with significant heart disease, congenital or acquired.

7. Other people have also been classed as clinically extremely vulnerable, based on clinical judgement and an assessment of their needs. GPs and hospital clinicians have been provided with guidance to support these decisions.


More information about who has been classed as clinically extremely vulnerable is available on the NHS Digital website.

bottom of page